Seven steps of problem solving

To do this you need to weigh up the competing value and risk of the different options you generated in the previous step. How long will the solution take to start working?

problem solving steps pdf

Taking responsibility for one's own actions and words is the hardest part of making decisions and resolving issues. Economic validity — Will the idea produce economic result? Standardize the solution so that you can prevent the very improvements you worked so hard to accomplish from being neglected or replaced over time with past practices.

Steps in problem solving psychology

Define your problem as an opportunity. Periodically evaluate your progress. Then, select an approach, preferably one that focuses on process improvement and that is financially feasible, has the best chance of being implemented and will have a high impact on the problem. Even if your work group does not have direct contact with the external customer, take the time to identify how your activity affects the customer. Common problems might be time-management issues, or personality conflicts at the work-place. Step Seven: Get started solving! While it is logical to seek advice, don't forget that the final decision is still yours to make. You can also seek ideas about possible solutions from friends, family, a partner, a counsellor, books or the internet.

Step Five: Evaluate the options. What would be the early indicators that it was working? Can you really do something right away to bring about the kind of future you desire?

6 problem solving steps

If not, no worries. Be clear about what the issues are. At the end of this step you can be certain you will have the best solution if you have explored all possible avenues and generated every conceivable option. You may well find that many of the other stages in our business goal setting article can help in the problem solving process. Starting with an inkling and checking and adjusting it to suit the problem at hand could lead to the ideal solution. Step 3: Set goals Goal setting is crucial to reach your strategic objectives. You should evaluate at least two areas: How you carried out the seven step problem solving process The effectiveness of the solution you implemented. This is perhaps the most creative step in the problem solving process. But before putting your decision into effect check that you have: carefully defined the problem, and the desired outcome analysed the problem at length collected every available item of information about it explored all possible avenues, and generated every conceivable option chosen the best alternative after considerable deliberation. End result: Will the solution solve all parts of the problem or will the problem just be reduced or concealed? Taking responsibility for one's own actions and words is the hardest part of making decisions and resolving issues. It is typically easier to advise others how to react in a particular problematic situation than to confront that same or similar situation ourselves. A group process is recommended to help get possible solutions from a wide range of people — solutions which can create significant opportunities for the organisation. Step 3: Brainstorming Take time to brainstorm possible ways to resolve the problem.

In the end, an improvement is never an improvement until every step, including follow up, is implemented, then look for new ways to improve. Step 3: Set goals Goal setting is crucial to reach your strategic objectives.

Identify and explain the steps in the problem-solving process

The final decision is yours: Like many of us, you've likely offered advice to a friend which didn't produce optimal results. An excellent approach to detailed examination is adopted in our structured problem solving technique which uses four steps to improve processes in your organisation. At this stage it is important to give time and space for creative solutions. Turn the 7 problem solving steps into a process. Try to form your goals in the sense of actions you can take to achieve the desired goal. Periodically evaluate your progress. Once every aspect of the problem has been looked into it is not uncommon for other potential problems to be identified as well.

Did the solution achieve the desired outcomes? How well have you done?

Seven steps of problem solving

Even if your work group does not have direct contact with the external customer, take the time to identify how your activity affects the customer. This guide is designed to help you find the right problems then take steps to address them. Define exactly what the problem is. There may be multiple issues within a single situation. Be creative; use free-flow thinking and let ideas build on one another. To do this you need to weigh up the competing value and risk of the different options you generated in the previous step. However, like the first step, it is one of the secrets of effective problem solving. It is useful to view problem solving as a cycle as a problem often needs several attempts to be solved. Keeping in mind that the best solution will be the result of considerable deliberation and also that one solution that is available for any problem is to simply do nothing, everything should now be in place for putting the solution into action. However, like the first step, it is one of the secrets of effective problem solving and helps to differentiate our seven step problem solving technique. Unlike many mathematical problems, which allow for only one answer, quality problems have many possible solutions. If required, have all agreements been documented and signed? Essentially Drucker suggests that we should move from a problem focus to an opportunity focus.
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7 Steps to More Effective Problem Solving